Up to 10 items delivered by truck for a flat rate of $289 in the Greater Toronto Area, on applicable products.

We deliver product(s) to the room of choice in your home.  We assemble and set up the products and remove all the packaging materials.  Our service does not include removing existing furniture, mounting art/mirrors, or connecting any electrical items.  If you are requesting delivery to a multi-unit building, please ensure that you have the proper elevator booked.  Upon pickup or delivery, you will be asked to sign an acceptance of your merchandise and affirm that it is free of damage and manufacturer defects.

Delivery for a flat rate of $25 in the Greater Toronto Area. 

We deliver products via ground carriers (e.g., UPS, Canada Post for smaller items) to your delivery address in the Greater Toronto Area.  Only available on small items that can be safely shipped through Parcel Delivery.  A tracking number is provided after your item(s) ship.

Measuring For Your Order

Before you place your order, be sure to measure the entryway into your home. If items cannot fit into your home, we do not refund delivery and the item(s) are bound by the specific item’s return policy.

We offer a Delivery Measuring Service in the Greater Toronto Area for $90 where we come to your home and measure your entryways to ensure proper clearance.

Preparing For Your Delivery

To prepare your home for a safe and efficient delivery, be sure to set your rugs in the desired place, remove any frames or artwork from walls that may be susceptible to damage, secure any low-hanging light fixtures, remove any doors that may be necessary, and place any pets in another room of your home.

If you live in a building that requires the use of an elevator, be sure to book its use in advance.

During the winter, please make sure that any driveways and walkways are clear of snow and ice as the safety of your products and our delivery team are of the highest importance.

Inspecting Your Merchandise

Our team thoroughly inspects every product before it leaves our warehouse and you (or the person you’ve deemed responsible as your designate) must take the time to inspect the merchandise to make sure that there are no damages or defects.

Many items are hand-crafted and utilize natural materials and therefore one can expect variations between, photos, or swatches.

Upon delivery, you will be asked to sign as acceptance of your merchandise and affirm that it is free of damage and defects.

If you should notice any damages or manufacturer defects upon delivery, you must note it with the delivery team and call Kaemon Collective while our delivery team is in your home so that we can properly assess the nature of the issue and deal with it accordingly.

Failure to provide immediate notification of damages or manufacturer defects may impede your ability to submit a claim for resolution.

Please note that after we have been made aware of the issue, it may take up to five business days to formulate a plan that addresses your claim. Depending on the nature of the claim, we may have one of our trained technicians resolve the issue to your satisfaction, arrange a replacement of the product altogether or offer an alternate product if stock of the original item is not readily available.

Shipping and delivery fees are non-refundable after your order has been delivered and the customer is responsible for paying the shipping fees to have the item(s) returned to our warehouse.

Greater Toronto area includes: Toronto, Richmond Hill, Thornhill, Mississauga, Scarborough, Markham, Unionville, Vaughan, Pickering, Ajax, Oakville, Milton, Brampton, and Kleinberg